Shipping Policy

Your Package is in good hands

We ship nationwide in Malaysia. Items are dispatch daily from Monday to Saturday. 

DELIVERY TIMELINE

Your item(s) will reach you by estimation 5 -7 working days (excluding Sunday & Public Holidays) after it have been dispatched from our warehouse, counting from the next day upon payment notification received.

Delivery times will vary depending on your location and the shipping method you select at checkout. 

West Malaysia: 3 – 5 working days

East Malaysia 5 – 7 working days

TRACKING YOUR ORDER

Once your order is shipped, you will get a shipment notification email with a tracking number.

You can also locate your order status through "Track Your Order" under Quick links. 

ORDERS WITHIN MALAYSIA

We offer shipping services for all orders placed on our website to customers in Malaysia. The cost of shipping will be calculated based on the weight of the items in your order and your delivery location.

We use standard shipping rates as recommended by our shipping carriers and strive to provide the most cost-effective options available. All shipping charges are non-refundable.

ORDERS OUTSIDE OF MALAYSIA

We currently only offer shipping within Malaysia. We do not ship to PO boxes or international addresses at this time.

Thank you for choosing our store for your online shopping needs.

If you have any questions or concerns about shipping, feel free to contact our customer service team for assistance via:

• Email: shop@seekwong.com
• Whatsapp: 016-5261333 

We're here to help you make the most of your shopping experience with us.